Workforce Management Needs Assessment, Solution Recommendation, and Implementation - HRComputes

Workforce Management Needs Assessment, Solution Recommendation, and Implementation

Client

Healthcare Organization

Challenge

Assess the organization’s requirements, evaluate digital solutions, and recommend a solution to improve time and attendance, scheduling, and workforce management planning.

Solution

Optimized existing HCM system and implement additional modules to enhance functionality. Selected and implemented a tool to automatically fill shift vacancies via phone, text, mobile app, email or web portal. Managed project team which included board and executive level representation, HR, Finance, IT, Operations, and vendors. Promoted culture change through training, engagement, and communication.

Result

Successful implementation of integrated WFM system that generated a complete and accurate schedule, created a workforce plan, reduced time to fill open shifts, and provided reporting to improve workforce management. Transformed workforce management process to increase speed and to enhance productivity. Provided reports to functional and executive levels to improve workforce management outcomes.