The top issue on CEOs minds is the challenge around finding talent. Daily headlines are announcing labor shortages, rising wages, and signing bonuses. Is the problem a lack of talent or is it an issue with how organizations recruit for talent?
The top issue on CEOs minds is the challenge around finding talent.
The 20th century approach of posting to a job board and hoping is not the most productive way to recruit for talent. Today’s top talent is expecting a much more customized candidate experience (CX).
In order to equip recruiters with 21st century tools, consider offering a CRM based platform supported by Artificial Intelligence (AI) to enhance candidate engagement and expand your organizations talent pool. One of our partners, Phenom, offers a talent experience platform powered by AI to help candidates find the right job, employees identify opportunities to grow, recruiters develop a more robust pool of top qualified talent, and managers build their teams with members that meet skill requirements.
Today’s top talent is expecting a much more customized candidate experience (CX).
From a CX perspective, candidates visiting your platform enjoy a variety of experiences including customized greetings, engaging with videos and employee stories to gain a perspective on company culture, registering for job updates, and applying for a specific job. Based on the information shared by the candidate, the engagement changes for the candidate if they are returning to the site versus a first time visitor. This includes sharing jobs that are a good fit based on candidate preferences and skill level. From a recruiter perspective, the AI Fit Index aligns applicant skills to those identified by the hiring manager providing recruiters with a list of best fit candidates.
Engaging with millennial and Gen Z talent requires a new technology toolkit and mindset.
In addition, there is a passive talent pipeline created as candidates visit and partially apply to jobs so that recruiters have a pool of candidate to engage if the position is hard to fill. In effect, this allows recruiters to work with prospective candidates before they even enter the talent funnel. Using the CRM provides recruiters with a number of tools and options to engage with candidates. From an employee perspective, widely available and transparent internal mobility allows employees to identify growth opportunities and required skill sets to move toward those opportunities.
Engaging with millennial and Gen Z talent requires a new technology toolkit and mindset. Let us help you improve the talent experience for both candidates and employees through our expertise with talent management systems and solutions.
For more information reach out to Kristina Kohl, Managing Principal at info@HRComputes.com.