After acceptance of the offer, onboarding is a new hires’ first experience with an organization. We all know how important first impressions are; yet the experience for employees is often not a positive one. According to Gallup, only 12% of employees strongly agree that their organization does a great job onboarding new employees. Clearly there is room for improvement.
Only 12% of employees strongly agree that their organization does a great job onboarding.
There are many onboarding tools available in the marketplace. Some are integrated into enterprise systems and others are stand alone tools. While they all have capabilities for moving employees through the onboarding phases, there is a common pain point. Many new hires struggle with the volume and complexity of the document completion process creating a poor candidate experience.
Many new hires struggle with the volume and complexity of the document completion process creating a poor candidate experience.
Candidates often make errors and must correct forms because there is no one to ask for clarification during the form completion process. HR folks go back and forth trying to get documentation corrected and manually fix data. A typo in an email address causes challenges in a new hire’s system access and communication. We frequently hear about these pain points from clients.
Rather than reinventing a whole new onboarding system, we partnered with an AI development company to create an add on that streamlines the data collection process.
Employees can ask the AI tool questions for clarification about the documentation as well as about the organization.
Instead of being given documents to download and complete independently, a new hire accesses a branded portal that walks them through the new hire documentation process. Employees can ask the AI tool questions for clarification about the documentation as well as about the organization. The AI based tool drives engagement by providing immediate answers to questions rather than waiting for email or phone call responses. Data privacy is assured because the data never flows to the AI tool. It is kept separate and is delivered to the organization’s system of choice.
Data privacy is assured because the data never flows to the AI tool.
If this sounds like an onboarding challenge that you have been struggling with, we welcome to opportunity to discuss our beta AI tool with you. Please reach out to Morris at Morris@HRComputes.com for further information.
Sources:
Why the Onboarding Experience Is Key for Retention.https://www.gallup.com/workplace/235121/why-onboarding-experience-key-retention.aspx. (Accessed 8/27/26)