HRComputes is proud to be a UKG partner reviewed in the Raven Intel partner report on UKG released this month. Understanding the strengths and weaknesses of an organization’s partner ecosystem is crucial to the success of your project. While implementation partners are crucial to getting your software tool configured and launched, so are Solution Delivery Partners (SDP). As an SDP, HRComputes provides client side implementation guidance and support to ensure that your organizations project is a success. With over 70% of digital transformations considered failures, it is vital to invest in project management, change management, training and adoption to ensure that your organization realizes the projected ROI for this digital transformation project.
Highlights from the report are:
Ultimate Software (UKG) is rapidly growing its partner ecosystem to implement and provide ongoing services and software extensions to its customers. Similar to the model that other Enterprise HCM Software vendors (SAP SuccessFactors, Workday, Oracle) employ,UKG is increasingly using partners for a their system implementations and services work.
UKG’s services partner ecosystem of approximately 50 partners is primarily comprised of independent consulting firms versus Global Service Providers (e.g. “Big 5”.) Their average partner has 25 full-time consultants or less and has been a partner for over 5 years.
Service Partner Strengths
Implementations are typically less expensive and take less time than Enterprise Cloud HCM vendor peers(Workday, SAP SuccessFactors, Oracle HCM). Projects are more likely to be delivered on-time / on-budget. Partner resources are highly-specialized HR consultants who have worked with the Ultimate Software product for several years and/or have previous experience as a customer and HR practitioner
Raven Questions for customers:
- Did the project succeed?
- What was the team like?
- Was the team consistent throughout the project?
- Was the project delivered on-time?
- Was the project within budget?
- Was the project scoped properly?
Digging into the client experience is crucial for evaluating consulting partners.
HRComputes is pleased part of the Raven Intel customer review process with a 5/5 rating for client excellence. For more details please visit HRComputes profile page on Raven Intel.